ISO 20000-1:2011 Certification

10/14/2013 - Zantech has received an ISO 20000-1:2011 certification for IT Services Management, which was granted by International Standards Certifications (ISC), an external auditing body. The ISO 20000-1:2011 Standard defines a set of requirements that Zantech uses to ensure that an effective Service Management System (SMS) is in place to meet our customer’s needs. Zantech’s SMS serves as an organizational standard for an integrated process approach for the design, transition, delivery and improvement of services that fulfill service requirements and provide value for both the customer and the service provider.

When notified of the certification results, Zantech CEO Zia Islam said, “Our company has been committed to quality from its inception, which has made it easier to implement the standard processes required to receive this important credential. This certification demonstrates our commitment to provide our Federal Government customers with the best possible IT Services, and enhances our efforts to expand our services in the marketplace.”